All Systems Operational

About This Site

This is Secureworks® Taegis™ VDR status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VDR, get in touch with us either directly through the product, or at vdr@secureworks.com and we'll get back to you as soon as we can.

Support & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console (US1) ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
APIs (US1) ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-2) Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (CAN-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (Cloud) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-0) - Scanning Engines Operational
90 days ago
100.0 % uptime
Today
Scanning Engine Operational
90 days ago
100.0 % uptime
Today
Auto-Discovery Engine Operational
90 days ago
100.0 % uptime
Today
Edge Services Networking ? Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Remediation Connector Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Connector Operational
90 days ago
100.0 % uptime
Today
Panopticon ? Operational
90 days ago
100.0 % uptime
Today
VDR (Partner Instances) Operational
90 days ago
99.96 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
99.84 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025
Resolved - This incident has been resolved.
Feb 13, 11:28 EST
Update - Issues with the indexing engine have been resolved.
Feb 12, 22:27 EST
Identified - The issue is identified and the engineering team is working towards fixing the indexing engine.
Feb 12, 14:54 EST
Update - We are continuing to investigate this issue.
Feb 12, 11:02 EST
Investigating - We are currently investigating an issue with the indexing engine for certain partner instances.
Feb 12, 11:02 EST
Feb 12, 2025
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 11:30 EST
Scheduled - We will be deploying new version to production during our regular planned updates schedule.
During this period, you may encounter some connectivity issue or data inconsistency in the interface. Please allow some time for the data to be fully available.
It is also possible that you need to do a full refresh in your browser to clear stored cache in order to view the new version completely.
Interested in knowing what's new? View our release notes at https://docs.ctpx.secureworks.com/vdr/release/notes/

Feb 4, 11:08 EST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.