All Systems Operational

About This Site

This is Secureworks® Taegis™ VDR status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VDR, get in touch with us either directly through the product, or at vdr@secureworks.com and we'll get back to you as soon as we can.

Support & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console (US1) ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
APIs (US1) ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-2) Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (CAN-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (Cloud) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-0) - Scanning Engines Operational
90 days ago
100.0 % uptime
Today
Scanning Engine Operational
90 days ago
100.0 % uptime
Today
Auto-Discovery Engine Operational
90 days ago
100.0 % uptime
Today
Edge Services Networking ? Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Remediation Connector Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Connector Operational
90 days ago
100.0 % uptime
Today
Panopticon ? Operational
90 days ago
100.0 % uptime
Today
VDR (Partner Instances) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 1, 2024

No incidents reported today.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 10:00 EDT
Scheduled - We will be running a database engine migration on production instances the week of October 28th. This will impact API response time, availability and also scanning operations.
Oct 22, 13:13 EDT
Oct 29, 2024
Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:00 EDT
Scheduled - We will be running a database engine migration on production instances the week of October 28th. This will impact API response time, availability and also scanning operations.
Oct 22, 13:10 EDT
Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 EDT
Scheduled - We will be running a database engine migration on production instances the week of October 28th. This will impact API response time, availability and also scanning operations.
Oct 22, 13:08 EDT
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Completed - The scheduled maintenance has been completed.
Oct 24, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 14:00 EDT
Scheduled - We will be deploying new version to production during our regular planned updates schedule.
During this period, you may encounter some connectivity issue or data inconsistency in the interface. Please allow some time for the data to be fully available.
It is also possible that you need to do a full refresh in your browser to clear stored cache in order to view the new version completely.
Interested in knowing what's new? View our release notes at https://docs.ctpx.secureworks.com/vdr/release/notes/

Oct 23, 14:42 EDT
Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.