All Systems Operational

About This Site

This is Secureworks® Taegis™ VDR status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with VDR, get in touch with us either directly through the product, or at vdr@sophos.com and we'll get back to you as soon as we can.

Support & Knowledge Base ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console (US1) ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
APIs (US1) ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine (US1) ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-2) Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (CAN-1) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (Cloud) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
VDR (US-0) - Scanning Engines Operational
90 days ago
99.89 % uptime
Today
Scanning Engine Operational
90 days ago
99.68 % uptime
Today
Auto-Discovery Engine Operational
90 days ago
100.0 % uptime
Today
Edge Services Networking ? Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
90 days ago
100.0 % uptime
Today
Remediation Connector Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Connector Operational
90 days ago
100.0 % uptime
Today
Panopticon ? Operational
90 days ago
100.0 % uptime
Today
VDR (Partner Instances) Operational
90 days ago
100.0 % uptime
Today
VDR Console ? Operational
90 days ago
100.0 % uptime
Today
Indexing Engine ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Prioritization Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 13:00 EST
Scheduled - We will be deploying new version to production during our regular planned updates schedule.
During this period, you may encounter some connectivity issue or data inconsistency in the interface. Please allow some time for the data to be fully available.
It is also possible that you need to do a full refresh in your browser to clear stored cache in order to view the new version completely.

This update contains a new version of the End User Service Agreement.

Nov 5, 07:32 EST
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.